Electronic Survey Device

How do your guests feel about the service they've received?
Did they like the new menu item?
Would they recommend your restaurant to a friend?

These are some of the questions that you will have instant responses to each night.

An electronic survey device is a low-cost, highly effective tool for managing your business. It offers real-time data that every restaurateur can use. It provides up-to-the-minute information determines what you are doing right and what needs improvement. The Informant is actually a tip tray which stores data that can later be downloaded to a PC, Internet site or corporate headquarters from a base unit.

Unlike secret shoppers that give only a snap shot in time, an electronic survey device monitors your operation continuously. You can use the data you receive to enhance your operation the next night. Instead of calling 800 numbers within 5 days, guests complete the survey while they are at the restaurant. The real-time data allows managers to be proactive instead of reactive.

The complete system is PC-based and allows you to configure your own questions and reports or use the pre-canned items already in the trays. The charger bases are connected to your PC via the serial port. The stackable space-saving design allows many trays to fit into small areas. You can collect your own data or subscribe to Fast-Facts and review your results via the Internet.

With its built-in promotional feature, the STS1000 can be programmed to randomly select winners from those who take the survey, thus increasing your feedback. The STS1000 can be programmed to page a manager when an unsatisfactory response is entered.
The STS1000 can also doubles as a calculator for guests figuring tips and split checks.

The trays are easy to use and have simple instructions on the back