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Electronic Survey Device
How do your guests feel about the service they've received?
Did they like the new menu item?
Would they recommend your restaurant to a friend?
These are some of the questions that you will have instant
responses to each night.
An electronic survey device is a low-cost, highly effective
tool for managing your business. It offers real-time data
that every restaurateur can use. It provides up-to-the-minute
information determines what you are doing right and what
needs improvement. The Informant is actually a tip tray
which stores data that can later be downloaded to a PC,
Internet site or corporate headquarters from a base unit.
Unlike secret shoppers that give only a snap shot in time,
an electronic survey device monitors your operation continuously.
You can use the data you receive to enhance your operation
the next night. Instead of calling 800 numbers within 5
days, guests complete the survey while they are at the restaurant.
The real-time data allows managers to be proactive instead
of reactive.
The complete system is PC-based and allows you to configure
your own questions and reports or use the pre-canned items
already in the trays. The charger bases are connected to
your PC via the serial port. The stackable space-saving
design allows many trays to fit into small areas. You can
collect your own data or subscribe to Fast-Facts and review
your results via the Internet.
With its built-in promotional feature, the STS1000 can
be programmed to randomly select winners from those who
take the survey, thus increasing your feedback. The STS1000
can be programmed to page a manager when an unsatisfactory
response is entered.
The STS1000 can also doubles as a calculator for guests
figuring tips and split checks.
The trays are easy to use and have simple instructions
on the back
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